Terms and Conditions

VYERA

Terms and Conditions of Service

Operated by Linvex Solutions Ltd

Effective Date: 04 May 2026

Version: 1.0

0. Terms and Conditions of Service

These Terms and Conditions of Service (the "Terms") constitute a binding legal agreement between the Customer and Linvex Solutions Ltd, the company providing the Vyera service. By creating an Account, accessing the Service, or paying any Subscription Fee, the Customer accepts these Terms in full. If the individual accepting these Terms does so on behalf of a company or other legal entity, that individual represents that they have the authority to bind that entity to these Terms, in which case the term "Customer" refers to that entity.

These Terms apply to the Customer's use of the Vyera platform whether accessed through the website at www.vyera.com (or any successor domain), through any associated subdomain, application programming interface, or browser extension, and whether on a paid Subscription, a free trial, or a beta or preview release.

These Terms should be read together with the Privacy Policy set out in Part B of this document, which forms an integral part of the Customer's agreement with the Provider.

1. Definitions and Interpretation

In these Terms, the following defined terms have the meanings set out below:

"Account" means the unique account created by the Customer in order to access and use the Service, accessible via the credentials issued by or to the Customer.

"Authorised User" means an employee, contractor, or agent of the Customer to whom the Customer has granted permission to use the Service in accordance with the Subscription tier purchased.

"Business Day" means any day other than a Saturday, Sunday, or public holiday in England and Wales.

"Confidential Information" means any non-public information disclosed by either party to the other in connection with the Service, including the terms of this agreement, technical information, business plans, customer data, pricing, and any information marked confidential or which a reasonable person would understand to be confidential.

"Customer" means the company, partnership, sole trader, or other legal entity that has entered into these Terms by accepting them and registering for the Service.

"Customer Data" means all data, content, materials, queries, prompts, configurations, and information uploaded to, generated within, or processed by the Service on behalf of the Customer, including the outputs delivered to the Customer.

"Data Protection Laws" means the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003, and any other applicable laws relating to the processing of personal data and privacy that are in force from time to time in any relevant jurisdiction.

"Documentation" means the user guides, technical documentation, and policies published by the Provider for the Service from time to time.

"Fees" means the Subscription Fees, usage fees, and any other charges payable by the Customer to the Provider under these Terms.

"Force Majeure Event" means any event beyond a party's reasonable control, including acts of God, war, terrorism, civil unrest, government action, pandemic, fire, flood, earthquake, internet or telecommunications outage, denial-of-service attack, or failure of a third-party infrastructure provider.

"Intellectual Property Rights" means all rights in patents, trade marks, designs, copyrights, database rights, trade secrets, know-how, and any other intellectual property rights, whether registered or unregistered, anywhere in the world.

"Provider" means Linvex Solutions Ltd, a company incorporated in England and Wales, whose registered office is at the address set out in clause 30.

"Service" means the Vyera competitive intelligence software-as-a-service platform, including the seven-module analysis pipeline, dashboards, application programming interfaces, integrations, and any associated documentation, updates, and support.

"Subscription" means the right granted to the Customer to access and use the Service on a recurring fee basis at the tier selected by the Customer.

"Subscription Fee" means the recurring fee payable by the Customer for the Subscription tier selected, as set out at the point of purchase.

"Subscription Term" means the period during which the Customer is entitled to access the Service, beginning on the Effective Date and continuing until the Subscription is terminated in accordance with these Terms.

"Third-Party Sources" means websites, application programming interfaces, search engines, data providers, and other external sources from which the Service collects publicly available data on behalf of the Customer.

In these Terms, references to statutes or statutory provisions include any subordinate legislation made under them and any modification or re-enactment of them in force from time to time. Headings are for convenience only and do not affect interpretation. The words "include", "includes", and "including" are to be read without limitation.

2. Agreement and Acceptance

2.1 By creating an Account, accessing the Service, or paying any Subscription Fee, the Customer accepts these Terms in their entirety. If the Customer does not accept these Terms, the Customer must not access or use the Service.

2.2 The Provider reserves the right to refuse to enter into these Terms with any prospective customer at its sole discretion.

2.3 These Terms supersede any prior representations, statements, or agreements between the parties relating to the subject matter, save for any written agreement signed by an authorised representative of the Provider that expressly amends these Terms.

2.4 The Provider may amend these Terms from time to time in accordance with clause 26. The version of these Terms in force at the time the Customer accesses the Service is the version that applies.

3. Account Registration and Security

3.1 The Customer must register for an Account in order to access the Service. The Customer warrants that all information provided during registration is accurate, current, and complete, and undertakes to keep that information up to date.

3.2 The Customer is responsible for maintaining the confidentiality of all login credentials issued in respect of the Account. The Customer is responsible for all activity carried out under the Account, whether or not authorised by the Customer.

3.3 The Customer must notify the Provider immediately of any unauthorised access to or use of the Account, or any other security breach affecting the Account.

3.4 The Customer is responsible for ensuring that each Authorised User complies with these Terms. Any breach of these Terms by an Authorised User is treated as a breach by the Customer.

3.5 The Provider reserves the right to require multi-factor authentication, password rotation, or other security measures at its discretion.

4. Subscription Plans, Trials, and Beta Features

4.1 The Service is offered on the following Subscription tiers, each subject to the usage limits, features, and entitlements specified at the point of purchase or in the Documentation:

• Starter - GBP 129 per month per Account, providing access to the core competitive intelligence pipeline at the entry-level usage allocation.
• Pro - GBP 249 per month per Account, providing increased usage allocations, additional integrations, and access to advanced features.
• Franchise - GBP 799 per month per Account, providing the highest usage allocations, multi-brand or multi-location support, and priority service.

4.2 The Provider may from time to time make available promotional discounts, free trial periods, or limited-feature plans. The terms applicable to any such offering are notified at the point of registration and form part of these Terms in respect of that offering.

4.3 Where the Service includes features or modules designated as "beta", "preview", "experimental", or similar, those features are provided on an as-is basis without warranty. The Provider may modify or withdraw such features at any time without liability.

4.4 The Provider may modify the Subscription tiers, including pricing, usage limits, and feature allocations, on no less than thirty (30) days' written notice. Changes do not take effect during a paid Subscription Term unless agreed by the Customer.

5. Fees, Billing, and Payment

5.1 Subscription Fees are payable in advance on a monthly recurring basis or, where elected, on an annual recurring basis. Annual Subscriptions may be offered at a discount to the equivalent monthly rate, as displayed at the point of purchase.

5.2 Fees are stated in pounds sterling (GBP) and are exclusive of any applicable value added tax (VAT) or other taxes, which are added at the prevailing rate where required by law.

5.3 The Customer authorises the Provider, or its appointed payment processor, to charge the payment method on file for all Fees due in respect of the Account on each renewal date.

5.4 If a payment fails or is reversed, the Provider may suspend or restrict access to the Service until the outstanding amount is paid in full. Without prejudice to any other right or remedy, the Provider reserves the right to charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998 on overdue sums.

5.5 All Fees, once paid, are non-refundable except where required by law. Cancellation of a Subscription does not entitle the Customer to a refund or pro-rated rebate of Fees already paid for the current billing period.

5.6 The Customer is responsible for ensuring that billing details, including the payment method and contact email, are accurate and current.

5.7 The Customer must notify the Provider in writing of any disputed invoice within fourteen (14) days of the invoice date. After that period, the invoice is deemed accepted by the Customer.

6. Service Description and Modifications

6.1 The Service is a competitive intelligence platform that processes publicly available data through a sequential analytical pipeline comprising the following modules: competitor discovery, competitive audit, pricing analysis, reputation analysis, share of voice analysis, market gap identification, and search engine optimisation health analysis. The exact features and outputs available depend on the Subscription tier purchased.

6.2 The Service is delivered as a hosted software-as-a-service offering. The Provider has no obligation to deliver any version of the Service for installation on the Customer's own infrastructure.

6.3 The Provider may, at its sole discretion, add, modify, or discontinue features, modules, integrations, or aspects of the Service from time to time. Where a material adverse change is made to a feature within the Customer's Subscription tier, the Provider will give the Customer not less than thirty (30) days' written notice.

6.4 The Service depends on Third-Party Sources and third-party infrastructure. The Provider does not warrant that the Service will be uninterrupted, free from delay, or free from errors caused by such third parties.

7. Customer Data and Inputs

7.1 The Customer retains all rights, title, and interest in and to Customer Data. The Customer grants the Provider a non-exclusive, worldwide, royalty-free licence to host, copy, process, transmit, display, and use Customer Data solely for the purposes of providing, maintaining, and improving the Service, and for performing the Provider's obligations and exercising the Provider's rights under these Terms.

7.2 The Customer is solely responsible for the accuracy, legality, quality, and integrity of Customer Data and for the Customer's right to provide it to the Provider for processing.

7.3 The Customer warrants that Customer Data does not infringe any Intellectual Property Right of any third party, does not breach any duty of confidence, and is not unlawful, defamatory, obscene, or otherwise objectionable.

7.4 The Provider may use de-identified, aggregated data derived from the Service, including usage patterns, performance metrics, and analytical patterns, to operate, improve, and develop the Service and the Provider's other products and services. Such aggregated data does not identify the Customer or any individual.

7.5 The Customer is responsible for retaining its own copies and backups of any Customer Data the Customer wishes to preserve. The Provider is not liable for the loss or destruction of Customer Data except where such loss results directly from the Provider's negligence or wilful breach of these Terms.

8. Intellectual Property Rights

8.1 As between the parties, the Provider owns all Intellectual Property Rights in and to the Service, the Documentation, and any methodologies, algorithms, models, prompts, templates, dashboards, and analytical frameworks used by the Service, together with any updates, enhancements, or derivative works thereof.

8.2 Subject to the Customer's compliance with these Terms and payment of the Fees, the Provider grants the Customer a non-exclusive, non-transferable, non-sublicensable licence during the Subscription Term to access and use the Service for the Customer's internal business purposes only.

8.3 The Customer must not, and must not permit any Authorised User or third party to:

• copy, modify, translate, or create derivative works of the Service or the Documentation, except as expressly permitted by these Terms;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying ideas, algorithms, structure, or organisation of the Service, except to the extent expressly permitted by applicable law;
• use the Service to build a competing product or service, or to benchmark or copy the features or interface of the Service;
• remove, alter, or obscure any proprietary notice on the Service or the Documentation;
• rent, lease, sublicense, sell, assign, distribute, or otherwise commercially exploit the Service or make it available to any third party other than Authorised Users;
• use the Service in any manner that infringes the Intellectual Property Rights of the Provider or any third party.

8.4 If the Customer or any Authorised User provides the Provider with any feedback, suggestions, or proposals regarding the Service, the Customer assigns to the Provider all Intellectual Property Rights in such feedback and acknowledges that the Provider may incorporate such feedback into the Service without obligation or attribution.

9. Artificial Intelligence Outputs and Accuracy Disclaimer

9.1 The Service uses third-party large language models, machine learning models, and other artificial intelligence systems to generate analytical outputs from data collected from Third-Party Sources. The Customer expressly acknowledges and accepts that:

• outputs generated by the Service may be incomplete, inaccurate, or misleading, and may include factual errors, fabricated content, or stale information;
• outputs are produced by automated systems and have not been verified by a human expert prior to delivery, unless expressly stated otherwise;
• the Service is intended as a decision-support tool and not a substitute for the Customer's own due diligence, professional advice, or independent verification;
• the Customer is solely responsible for any decision the Customer makes, or any action the Customer takes, in reliance on outputs from the Service.

9.2 The Provider does not warrant the accuracy, completeness, currency, or fitness for purpose of any output generated by the Service. The Customer must independently verify any output before relying on it for any business, financial, regulatory, legal, or other material decision.

9.3 The Service must not be used to generate output that is intended to be presented as the original work of any individual where doing so would be misleading, unlawful, or in breach of any third party's rights.

10. Acceptable Use

10.1 The Customer must use the Service only for lawful business purposes and in accordance with these Terms, the Documentation, and all applicable laws.

10.2 The Customer must not, and must not permit any Authorised User or third party to use the Service:

• to upload, store, or transmit any unlawful, defamatory, obscene, threatening, or harassing material;
• to upload, store, or transmit any material that contains a virus, worm, trojan horse, or other harmful or disruptive code;
• to attempt to gain unauthorised access to any part of the Service, any other customer's account, or any system or network connected to the Service;
• to overload, flood, denial-of-service attack, or otherwise impair the operation of the Service or the underlying infrastructure;
• to scrape, harvest, or extract data from the Service except through the application programming interfaces provided by the Provider for that purpose;
• to circumvent any usage limits, rate limits, or other technical restrictions of the Service;
• to compile, generate, or distribute material that infringes the Intellectual Property Rights of the Provider, any other customer of the Provider, or any third party;
• to compile, generate, or distribute material that breaches the terms of service of any Third-Party Source from which data is collected;
• to make decisions about individuals based solely on automated processing where such decisions would have legal or similarly significant effects, in breach of the Data Protection Laws;
• to engage in any activity that could expose the Provider to legal liability or reputational harm.

10.3 The Provider may monitor usage of the Service to enforce this clause and to ensure the security and integrity of the Service. The Provider does not, however, monitor the substantive content of Customer Data on a routine basis.

10.4 The Provider may, at its sole discretion, and without liability to the Customer, suspend any Account or remove any Customer Data that the Provider reasonably believes breaches this clause.

11. Third-Party Services and Data Sources

11.1 The Service relies on a range of third-party services and data providers, including, without limitation, cloud infrastructure providers, search data providers, web crawling services, large language model providers, identity and authentication providers, and payment processors. A non-exhaustive list of categories is published in the Documentation and may change from time to time.

11.2 The Customer acknowledges that the availability, performance, and accuracy of the Service depend on the availability, performance, and accuracy of those third parties. The Provider is not liable for any failure or limitation of the Service that is caused by a third-party service or data provider.

11.3 The Customer acknowledges that data is collected from publicly available Third-Party Sources, including websites, application programming interfaces, and search engines. The Customer is solely responsible for ensuring that the Customer's intended use of such data complies with all applicable laws, including, where relevant, copyright law, database right, the Computer Misuse Act 1990, and the terms of service of the relevant Third-Party Source. The Customer indemnifies the Provider against any claim arising from the Customer's misuse of data collected through the Service in breach of this clause.

11.4 Where the Service offers integrations with third-party platforms, the Customer's use of those platforms is governed by the terms of service of those platforms, not by these Terms.

12. Confidentiality

12.1 Each party undertakes to keep confidential and not to use or disclose to any third party any Confidential Information of the other party, save as expressly permitted by these Terms or with the prior written consent of the disclosing party.

12.2 Each party may disclose the other's Confidential Information to its employees, contractors, and professional advisers who need to know it for the purposes of the receiving party's business and who are bound by obligations of confidence at least as protective as this clause.

12.3 The obligations of confidence in this clause do not apply to information that:

• is or becomes generally available to the public through no fault of the receiving party;
• was lawfully in the receiving party's possession before disclosure by the disclosing party, free of any obligation of confidence;
• is lawfully obtained from a third party who is free to disclose it;
• is independently developed by the receiving party without reference to the Confidential Information;
• is required to be disclosed by law, by a court of competent jurisdiction, or by a regulatory body, provided that the receiving party gives the disclosing party reasonable notice of such required disclosure where lawfully able to do so.

12.4 The obligations of confidence in this clause survive termination of these Terms for a period of five (5) years.

13. Data Protection

13.1 Each party must comply with its respective obligations under the Data Protection Laws.

13.2 To the extent that the Provider processes personal data on behalf of the Customer in the course of providing the Service, the parties acknowledge that the Customer is the controller and the Provider is the processor of that personal data, as those terms are defined in the UK GDPR.

13.3 The Provider's processing of personal data on behalf of the Customer is governed by a separate data processing agreement ("DPA"), which forms part of these Terms when entered into by the parties. Where the Customer is required by the Data Protection Laws to enter into a DPA with the Provider, the Customer must request and execute the DPA before processing any personal data through the Service. The Provider's standard form DPA is made available to the Customer on request.

13.4 The Privacy Policy in Part B of this document describes how the Provider processes personal data of which it is the controller, including personal data of Account holders and visitors to the Provider's website.

13.5 The Customer warrants that it has all necessary lawful bases, consents, and notices in place to permit the Provider to process personal data through the Service in accordance with the Data Protection Laws.

14. Service Availability and Maintenance

14.1 The Provider will use commercially reasonable efforts to make the Service available 24 hours a day, 7 days a week, except for:

• scheduled maintenance, in respect of which the Provider will use reasonable efforts to give prior notice;
• emergency maintenance, where the Provider may take the Service offline without notice in order to address a security or stability issue;
• any unavailability caused by a Force Majeure Event;
• any unavailability caused by the Customer's act or omission, the Customer's equipment, or any third-party service used by the Customer;
• any unavailability caused by a Third-Party Source or third-party infrastructure.

14.2 Where a service level agreement is published in the Documentation in respect of the Customer's Subscription tier, the remedies set out in that service level agreement are the Customer's sole and exclusive remedies for any unavailability of the Service. In the absence of a published service level agreement, the Service is provided without any committed uptime guarantee.

15. Suspension

15.1 The Provider may suspend the Customer's access to the Service in whole or in part, with or without prior notice, where:

• the Provider reasonably believes that the Customer has breached these Terms, including the acceptable use provisions in clause 10;
• any Fees are overdue;
• the Provider reasonably believes that suspension is necessary to protect the integrity, security, or availability of the Service;
• the Provider is required to suspend the Service by law, by a court order, or by a regulatory body.

15.2 Suspension under this clause does not relieve the Customer of any obligation to pay Fees that are due.

15.3 The Provider will lift any suspension imposed under this clause as soon as reasonably practicable after the cause of the suspension is resolved.

16. Term and Termination

16.1 These Terms commence on the date the Customer first accepts them and continue until terminated in accordance with this clause.

16.2 Either party may terminate these Terms for convenience by giving notice through the cancellation flow within the Account, or by written notice to the other party, with effect at the end of the then-current billing period.

16.3 Either party may terminate these Terms with immediate effect by written notice to the other party where:

• the other party commits a material breach of these Terms which is not remediable, or, if remediable, is not remedied within thirty (30) days of written notice requiring it to be remedied;
• the other party becomes insolvent, ceases or threatens to cease to carry on business, enters into administration, liquidation, or any analogous proceeding in any jurisdiction.

16.4 The Provider may terminate these Terms with immediate effect by written notice to the Customer where the Provider reasonably believes that continued provision of the Service would expose the Provider to legal, regulatory, or reputational risk.

17. Effect of Termination

17.1 On termination of these Terms for any reason:

• all licences and rights granted to the Customer under these Terms cease immediately;
• the Customer must cease all use of the Service and the Documentation;
• the Customer must pay all outstanding Fees up to the date of termination;
• each party must return or destroy any Confidential Information of the other party in its possession or control, save where retention is required by law;
• any provisions of these Terms which by their nature are intended to survive termination, including clauses on intellectual property, confidentiality, indemnity, limitation of liability, and governing law, continue in full force and effect.

17.2 The Provider will retain Customer Data for a period of thirty (30) days from the date of termination, during which the Customer may request an export of Customer Data in a structured machine-readable format. After that period, the Provider may delete Customer Data from its production systems, subject to retention obligations imposed by law and the Provider's backup and disaster-recovery cycles.

18. Warranties and Disclaimers

18.1 The Provider warrants that it has the right to grant the licences set out in these Terms and that the Service will be provided with reasonable skill and care.

18.2 Save as expressly set out in these Terms, and to the maximum extent permitted by law:

• the Service is provided on an "as is" and "as available" basis;
• the Provider gives no warranty, condition, or other term, express or implied, including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, completeness, currency, or non-infringement;
• the Provider does not warrant that the Service will meet the Customer's requirements, will be uninterrupted, will be secure, will be free from errors, or will produce any particular result.

18.3 Nothing in these Terms excludes or limits any warranty, condition, or right that cannot be excluded or limited under applicable law.

19. Limitation of Liability

19.1 Nothing in these Terms excludes or limits either party's liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• any other liability that cannot be excluded or limited by law.

19.2 Subject to clause 19.1, neither party is liable to the other, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any:

• loss of profit;
• loss of revenue;
• loss of business or business opportunity;
• loss of anticipated savings;
• loss of goodwill or reputation;
• loss of, or corruption to, data;
• any indirect, consequential, or special loss, however arising.

19.3 Subject to clauses 19.1 and 19.2, the Provider's total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to the total Fees paid by the Customer to the Provider in the twelve (12) months immediately preceding the event giving rise to the claim.

19.4 The Customer acknowledges that the Fees have been calculated on the basis of the limitations of liability in this clause and that, but for these limitations, the Provider would not have entered into these Terms on the same financial terms.

20. Indemnity

20.1 The Customer indemnifies and holds the Provider harmless from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• the Customer's breach of these Terms, including the acceptable use provisions in clause 10;
• the Customer's use of any data collected from Third-Party Sources in breach of clause 11.3;
• any claim brought by a third party that Customer Data infringes the Intellectual Property Rights, privacy rights, or other rights of that third party;
• the Customer's breach of the Data Protection Laws.

20.2 The Provider indemnifies and holds the Customer harmless from and against any claim brought by a third party that the Customer's authorised use of the Service infringes that third party's Intellectual Property Rights in the United Kingdom, provided that the Customer:

• notifies the Provider of the claim promptly and in writing;
• does not make any admission or take any step prejudicial to the defence of the claim without the Provider's prior written consent;
• gives the Provider sole control over the defence and settlement of the claim;
• provides the Provider with all reasonable information, cooperation, and assistance.

20.3 The indemnity in clause 20.2 does not apply to any claim arising from the Customer's use of the Service in breach of these Terms, the use of the Service in combination with any product not provided by the Provider, or modifications made to the output of the Service by the Customer.

21. Force Majeure

21.1 Neither party is liable for any failure or delay in performance of its obligations under these Terms (other than an obligation to pay Fees that have fallen due) to the extent that such failure or delay is caused by a Force Majeure Event.

21.2 The affected party must notify the other party as soon as reasonably practicable of the occurrence of a Force Majeure Event and use reasonable efforts to mitigate its effects.

21.3 If a Force Majeure Event continues for a period of more than sixty (60) days, either party may terminate these Terms by written notice to the other party.

22. Notices

22.1 Any notice given under these Terms must be in writing and sent to the other party at the address last notified for that purpose.

22.2 Notices to the Provider must be sent by email to the address specified in clause 30 and, where requested, also by post to the registered office of the Provider.

22.3 Notices to the Customer may be given by email to the email address associated with the Account, or by an in-product notification.

22.4 A notice is deemed received:

• if sent by email, at the time of transmission, provided that no bounce or non-delivery message is received;
• if sent by pre-paid first-class post, two (2) Business Days after posting;
• if delivered by hand, on signature of a delivery receipt.

23. Assignment and Subcontracting

23.1 The Customer may not assign, transfer, charge, sub-license, or otherwise deal in or with these Terms or any rights or obligations under them without the prior written consent of the Provider.

23.2 The Provider may assign, transfer, charge, sub-license, or otherwise deal in or with these Terms or any rights or obligations under them at its discretion, provided that any such assignment does not materially adversely affect the Customer's rights under these Terms.

23.3 The Provider may engage subcontractors to perform any of its obligations under these Terms, provided that the Provider remains responsible for the acts and omissions of any such subcontractor as if they were its own.

24. Variation

24.1 The Provider may amend these Terms from time to time by giving notice to the Customer not less than thirty (30) days before the change is to take effect. Notice may be given by email or by an in-product notification.

24.2 If the Customer does not agree to a change, the Customer may terminate these Terms by giving written notice to the Provider before the change takes effect. Continued use of the Service after the change has taken effect constitutes acceptance of the change.

24.3 No variation to these Terms agreed individually between the parties is binding unless it is recorded in writing and signed by an authorised representative of each party.

25. Entire Agreement

25.1 These Terms, together with the Privacy Policy and any data processing agreement entered into between the parties, constitute the entire agreement between the parties in relation to the subject matter and supersede any prior agreement, understanding, or arrangement between them, whether oral or in writing.

25.2 Each party acknowledges that, in entering into these Terms, it has not relied on any representation or warranty that is not expressly set out in these Terms, save in respect of any fraudulent representation.

26. Severability

26.1 If any provision of these Terms is found by a court or other competent authority to be invalid, illegal, or unenforceable, that provision is to be severed from the remaining provisions of these Terms, which continue in full force and effect.

26.2 Where any provision is severed under this clause, the parties will negotiate in good faith to replace it with a provision that, as far as possible, achieves the original commercial intent of the severed provision in a lawful and enforceable manner.

27. No Waiver

27.1 The failure or delay of either party to exercise any right or remedy under these Terms does not operate as a waiver of that or any other right or remedy.

27.2 No single or partial exercise of any right or remedy precludes any other or further exercise of that or any other right or remedy.

28. Third-Party Rights

28.1 A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

29. Governing Law and Jurisdiction

29.1 These Terms and any dispute or claim arising out of or in connection with them, whether contractual or non-contractual, are governed by and construed in accordance with the laws of England and Wales.

29.2 The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales in respect of any such dispute or claim, save that the Provider may bring proceedings in any jurisdiction in which the Customer is resident or carries on business in order to enforce the Provider's Intellectual Property Rights or to recover sums due.

29.3 Before commencing court proceedings, the parties will use reasonable efforts to resolve any dispute through good-faith negotiation between senior representatives. If the dispute is not resolved within thirty (30) days of written notice of the dispute, either party may refer the matter to mediation under the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure or commence court proceedings.

30. Provider Contact Details

Linvex Solutions Ltd is a company incorporated in England and Wales.

Registered Office: [Insert UK registered office address as recorded at Companies House]

Company Number: [Insert Companies House number]

Operational Address: Bahria Town, Lahore, Pakistan

Email for legal and commercial notices: [Insert legal notices email, e.g. legal@vyera.com]

Email for general support: [Insert support email, e.g. support@vyera.com]